Field Collection

Filed Collectors

Regional units used with the purpose of performing Hard Collection activities

Benefits of Regional Field Collectors structure are:
  • Targeting debtors that refuse an amiable agreement in Call Center Stage and No Contact debtors
  • Face-to-Face negotiation with all parties involved
  • Increase treatment intensity considering the collection step
  • Skip Tracing activities on field – increase chances to identify debtors
  • On filed identification of the real situation of collateral
  • Cost optimization relating debtors to be visit with accommodation if necessary
  • Court Executor Notification – Written notification sent though a Court Executor to emphasize treatment intensity
Field Collectors instruments:
  • Collection visits to all parties involved ( debtor, co-debtor, guarantor)
  • Route optimization techniques
  • Collection Letters left directly in debtor mailbox